Success Stories
Our business has delivered a number of customer and client projects as per assignments. The following are our client projects.
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- Managed Relocation and Refurbishment Program at Metro and Urban Offices of Ageing, Disabilities and Home Care (ADHC) Agency in NSW region
- Project Management and IT Equipment Procurement
- Storage Management and IT Equipment Delivery to ADHC in NSW region
- Managed IT equipment installation including PCs, printers, LAN/WAN, telephones, switches, PABX and Servers
- Managed the vendors and suppliers
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- Corporate Web Site Design and Development
- Set up Mail Order and Online Shoppng Mall
- Set up Operation and Process
- Implementation of eCommerce and Online Credit Card Acceptance
- Web Site Marketing and Promotion
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- New Lexmark/IBM Network Printers and Canon Multi-Functional Devices Deployment and Existing Devices Relocation at Westpac Bank Head Quarter and other 3 major offices in Sydney
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Aon Corporation (Aon Risk Services, Aon Re and Aon Consulting)
- Aon Headquarter Kent Street Refurbishment and Relocation including
- Desktops/Printers/Multi-Functional Devices Relocation for 10 Floors
- Floor Switchs Upgrade
- UPSs Installation
- Voice Infrastructure Re-cabling
- Business Cases:
- Wireless Network Communication
- Computer Room Design
- UPS Deployment at all Aon Branch Offices across Australia and Pacific Island
- UPS Audit and Review
- The Implementation of UPS Centralised Management System
- New UPS Deployment to all branches
- NetWare 6.5 Server Upgrade for Aon Head Quarter
- Aon Branch offices relocation at Cairns and Tamworth offices
- Implemented Window Server Update Services (WSUS) Centralised Management System and Security Patch Management at all Aon Branch Offices across Australia and Pacific Island
- Firewall Upgrade and Intruder Detection Systement (IDS)
- Firewall and IDS Infrastructure Deployment
- Audit IT security services and IT operation readiness for security alert.
- Data Center Relocation: Migrate Firewall and IDS Infrastructure to new Fujisu Data Center
- Reform Internet Web Based Application - Vero Home Warranty Builder Certificate Application
- Supranet Intranet Web Based Application - Aon National Home Insurance Quote Calculation Application
- 
- Feasibility Study for OSH System Implemenation via Web Based Application at Collier International (Property Management)
- Office Relocation
- PC Installation
- New Phone System Installation
- Email migration.
- Server Upgrade
- 
American Express International
Markets : Australia, New Zealand, Thailand, Malaysia, Singapore, Hong Kong, Taiwan, Japan, Phillipines, and Indonesia
- Business Cases:
- Europay Master Visa (EMV) Chip Card Implementation in Japan
- Bpay on LIne of Credit (LOC)
- Third Party Collection Agents Accessing American Express System via Web Based Application for Australia and New Zealand
- Steamline New Account Application Process for Australia and NZ via Web Based Application
- Merchant Services Process Migration to lower cost environment
- Steamline Chargeback Process and Retrieval Process for Cardmember Enquiries
- Corporate Data Feed Enhancement for 10 markets in Australia, South East Asia and Japan
- Regional Fraud Prevention Technologies Deployment to Hypercom, Ingenico and Verifone Point of Sale (POS) Terminals for 7 market in Australia and South East Asia
- Cardmember Identification (CID) Technology
- TRACK 1 Technology
- Card Member Truncation on Receipt Technology
- Steamlined New Account Document Process in Japan and Australia via Web Based Application and Imaging Storage.
- International Service Cross-Selling Platform (Customer Relation Management, CRM) for Telephone Service Center
- Disputes Process Transformation for 10 Markets in Australia and South East Asia.
- International Disputes Transaction Presentment and Fulfilment via Web Based Application (OPSNET)
- New Server Installation
- New PCs Installation
- PC Performance Analysis and Recommendation for regional back office
- Insight Document Management System and Imaging System for regional back office